Ecommerce Coordinator

The eCommerce Coordinator will assist in growing and optimizing Tombow’s eCommerce channel under the direction of the Director of eCommerce. Manage consistent brand representation and product content on Tombow’s website and other eCommerce marketplaces and platforms. Maintain product pages on eCommerce sites by monitoring content and providing relevant, accurate and current information. Assist in day to day management of eCommerce marketplace accounts.

What You Will Do In Your Role

  • Responsible for a variety of content updates – updating copy and images on items on marketplaces and websites
  • Maintain brand guides and standards for digital content as established in the Digital Brand Guide, including tone, style and imagery for all online platforms
  • Assist Sales Team with any content audits and updates for any smaller omnichannel accounts
  • Responsible for operational tasks for marketplaces
  • Responsible for quarterly content audits and updates for all eCommerce sites
  • Assist with website updates/testing
  • Complete item set up process for various eCommerce accounts
  • Assist with Marketplace research to determine best practices for generating seller and product reviews, communicating with customers and optimizing the buying experience
  • Assist with onboarding new marketplaces, testing and item set ups
  • Responsible for implementing SEO changes as identified by the team
  • Conduct some analysis and reporting

The Experience You Will Bring

  • Bachelor’s degree in Marketing, Business, Communications or related field or equivalent experience
  • 1+ years of experience in eCommerce, marketing, or sales
  • Art & Craft and/or Office Products Industry experience a plus
  • eCommerce platform experience a plus

Additional Business Systems Knowledge

  • Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Access)
  • Good working knowledge of Magento, Seller Central and Vendor Central

To apply, please visit


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